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International Orders

N101.com ships to the following countries: Australia, Bahamas, Belgium, Bermuda, Canada, China, Cyprus, Czech Republic, France, Finland, Greece, Hong Kong, Ireland, Israel, Italy, Japan, Korea, South, Kuwait, Mexico, Netherlands, New Zealand, Norway, Singapore, Spain, Sweden, Switzerland, Taiwan, United Kingdom, Virgin Islands (British).

Use our convenient shipping fee calculator on the Shopping Cart page to calculate shipping fees.

If your country is not listed above, you may inquire about ordering, however, pre-payment via bank wire transfer may be required.

Based on the country into which you are sending the products, you may incur customs charges levied at the time your package reaches the destination country. You are responsible for these charges. These charges or import duties may be due at the time the package is retrieved by the recipient. If you fail to pay them once your order reaches your nation’s customs offices, we will bill your credit card for them. Customs charges are typically based on the actual value of your order, which will be based on the commercial invoice that accompanies your order. The recipient will also be responsible for any additional charges for customs clearance. Please check with your local authorities before placing your order to determine what duties/taxes (if any) may be imposed.

Certain countries impose restrictions and require special licenses/forms for the import of nutritional products. Customs policies vary widely from country to country, so please contact your local customs office for further information. Where documents are required prior to shipment, N101.com will ship products once the documents have been received via facsimile or mail.

Important: We cannot refund shipping fees if your order is returned to us by your country’s Customs Authorities. We cannot grant refunds for merchandise that is seized by Customs Authorities and not returned to us. If you are uncertain whether a particular product can be shipped to your country, we suggest you check with your Customs Authorities before ordering. By placing an order, you acknowledge your understanding and acceptance of these terms and conditions.

Very Important: If your package does not arrive within 6 weeks after you receive your shipping confirmation email, notify us immediately, so we can trace the package or file an insurance claim if necessary. There will be no refunds granted if orders are reported lost/damaged after 60 days from date of shipment.