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Shipping Fees

Please see below for a summary of our shipping methods. Use our shipping calculator on the Shopping Cart page to estimate the shipping fees for various shipping methods based on your location and cart contents.

Free Shipping

We offer free shipping on orders shipping within the 48 contiguous states that meet the following criteria:

  • Order subtotal of qualifying items is $89 or more.
  • Packaged total weight does not exceed 40 lbs.
  • Order does not contain liquid drinks.

Our shopping cart will automatically indicate if your order qualifies for free shipping. To receive free shipping, make sure you select the Free Ground Shipping option during the checkout process.

Free Shipping Restrictions:
Sales tax (CA only) is excluded from qualifying purchase total. Applying coupons or discounts may detract from qualifying purchase total. Free shipping is only available for United States shipments within the 48 contiguous states. Package must ship to a destination serviced by UPS Ground or USPS Priority Mail. Free Shipping is not available for PO Boxes, FPO or APO addresses.

Qualifying Items
If an item qualifies for free shipping it will be indicated on the product description page. Certain items do not qualify for free shipping. If an item is not restricted from free shipping, it may be included in your shipment, but it will not count towards the $99 subtotal requirement. Some items that do not qualify for free shipping are bulk protein powders, nutrition bars and liquid drinks.

IMPORTANT: When estimating delivery times please allow 1 extra business day for order processing. Also, a signature may be required at our discretion on some shipments.

USA (48 Contiguous States)

For USA shipments within the 48 contiguous states we offer UPS Ground, UPS 3-Day Select, UPS 2nd Day Air, UPS Next Day Air Saver and USPS Priority Mail.

USA (Alaska, Hawaii, U.S. Territories OR PO Boxes, APOs and FPOs)

For USA shipments outside the 48 contiguous states we offer USPS Priority Mail.

International (No PO Boxes)

For International shipments we offer USPS Priority Mail International and USP Worldwide Expedited.

Expected Delivery Times

Most orders placed before 1pm Pacific Time are shipped the same day, however some orders may take 1-2 additional days depending on inventory stock levels. You will receive a shipping confirmation E-mail once your order ships along with tracking information. (Note: online tracking may not be available until the day AFTER your order ships)
IMPORTANT: make sure your E-mail or spam blocker program accepts messages from N101.com

Orders shipped via USPS Priority Mail usually arrive within 1-5 days after shipping.

If you ship via UPS Ground, the diagram below can be used to estimate the transit time. Please remember to add one day for order processing when calculating expected delivery time. Also, do not include weekends or holidays when estimating delivery dates.

UPS delivery time map

Orders containing heat-sensitive items (bars, chocolates) may be held during summer months and shipped on Monday, if the shipping service level you select does not guarantee delivery by Friday. This is done to minimize transit time and prevent packages from sitting in a UPS warehouse over the weekend, which may cause items to melt if the environment is not climate controlled. However, we will not guarantee against melting unless you purchase our cold-pak service for an additional charge.

Very Important: If your package does not arrive within 1 week after you receive your shipping confirmation E-mail, notify us immediately, so we can trace the package or file an insurance claim if necessary. There will be no refunds granted if orders are reported lost/damaged after 30 days from date of shipment.